Customer Onboarding - What happens next?

Ordered hardware?
Here's what you need to do next.

It's important that your site is ready to receive the MSite kit you have ordered, as some of our products require the likes of power and/or suitable hard standing.

 

Take a look at our product specification sheets for further details on each piece of kit and to make sure you have all the necessary preparations ready onsite.

 

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Please note:

If our engineer arrives onsite and the necessary preparations have not been made, you may be subject to additional charges.

 

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MSite Pod.

Specification sheet.

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Face Reader.

Specification sheet.

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Enrolments Station.

Specification sheet.

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Full Height Turnstile.

Specification sheet.

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Half Height Turnstile.

Specification sheet.

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Useful system guides and videos.

There are also plenty of useful guides, videos and articles on MSite Training. Click the link below to check it out.

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Useful contacts.

If you have any questions about your purchase pre-installation, please contact our Operations Team on 0151 230 5189 or by emailing operations@msite.com.

 

Our technical Support Team are also on hand to help once you have had your kit or software installed. Contact them on 0151 230 5593 or by emailing support@msite.com.

 

The team are available 09:00 - 17:30, Monday to Friday.

 

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